System + Technology Implementation
In today’s world, technologies and systems are constantly changing, updating, and being replaced. Navigating this evolving landscape can be tricky, for both the buyers, sellers and the users. With years of experience in this arena, our team makes the process easier for our clients because we speak vendor. This means we help them truly understand their choices, and which option is best for them. This includes addressing their specific needs and pain points, ensuring the vendor they select can accommodate them. Once our clients secure their choice, we facilitate the back and forth between client and vendor throughout the entire process. Some of the specific elements we often provide clients with are:
A strong RFP is key to receiving accurate bids and proposals, which in turn leads to a successful implementation. Because of this, we work closely with our clients to create the RFPs for their needed new technology or system. Throughout the process, we ensure that they are asking the right questions and clearly defining their system requirements. Most importantly, our clients can be confident that we’re fully capturing the needs and pain points the technology/system is required to meet. With 30+ years’ experience in creating RFPs, QuantumMark knows exactly what to say and how to say it, so both parties are speaking the same language.
Once the new technology or software has been selected, we work with both the client and vendor to develop the implementation plan. We use this plan throughout the life of the project to document scope, maintain timeliness and stay within budget. If any roadblocks arise, we tackle them with a level head, making sure they don’t derail overall project success. Additionally, we make sure our plans our clear and executable, to limit the number of potential problems.
A key part to the success of a new system or technology implementation lays in training individuals on how to use it effectively and efficiently. Our team strategically trains both internal and external stakeholders at each stage of the process. This allows our clients to have the skills to use their new system/technology to its fullest. We also make sure that current stakeholders are able to train new employees and stakeholders when the time comes. Because of this combination, our clients achieve the highest ROI possible, and are a happy users of the system/technology.